Welcome to the website macron.com, Macron official online shop. The products purchased on the Website are directly sold by Macron E-Commerce & Retail SRL a company registered at the Bologna C.C.I.A.A., no. 523149 of the Register of Companies, Fiscal Identification Code – VAT Registration Number no. 03488031208, which has its office at Via Giulio Pastore, 57 – 40053 Valsamoggia loc. Crespellano (BO).
Please read these General Terms and Conditions of Sale carefully before purchasing any products through the Website. Requests for information should be made through our customer care, sending an email to shopcustomercare@macron.com.

ART. 1 – DEFINITIONS

The term “Site” refers to the internet site Macron.com, dedicated to the sale of official merchandising items for Macron. The term “Customer” refers to the subject (either physical or juridical person) making a purchase from the site, in respect of the following general sale conditions.
The term “Macron E-commerce & Retail srl” refers to Macron E-Commerce & Retail SRL a company registered at the Bologna C.C.I.A.A., no. 523149 of the Register of Companies, Fiscal Identification Code – VAT Registration Number no. 03488031208, which has its office at Via Giulio Pastore, 57 – 40053 Valsamoggia loc. Crespellano (BO). Macron E-Commerce srl is an official seller of Macron S.p.a. The term “Order” refers to the request form of the goods on sale, filled in by the Customer on the Site. The term “Products” refers to the goods on sale on the Site according to the following general sale conditions. The term “Customized Products” refers to the goods that are customized at the Customer’s request. The term “Price” refers to the corresponding amount to be paid for the goods on sale. The term “Contract” refers to the remote sale contract whose object is the sale of the product, regulated by these general sale conditions. The term “Parties” refers to Macron E-Commerce & Retail srl and to the Customer.

ART. 2 – SALE OF PRODUCTS

Products are sold according to the terms and conditions provided by the contract published on the site at the moment of the order.
The contract is concluded and binding for both parties when the order confirmation is forwarded, by Macron E-Commerce & Retail srl, to the e-mail address indicated by the customer during the registration to the site.
On the site there are products on sale that can be customized upon request; their creation is subject to the customer’s previous request, which has to be carried out following the instructions supplied by the site. Customized products (match jersey with player or personal name and number, match jersey with patch, shorts with number) can be paid in advance only. The withdrawal right from the purchase contract for the above-mentioned customized products will not be allowed, except for reasons not dependent on the customer will (faulty goods, mistake in processing the order). The withdrawal right from the purchase contract for the above-mentioned customized products will not be allowed, except for reasons not dependent on the customer will (faulty goods, mistake in processing the order). Articles on the site and their prices are subject to change without notice.

ART. 3 – DELIVERY TIME AND TERMS

Macron E-Commerce & Retail srl will arrange for courier delivery of the products ordered to the address specified in the order by the customer.
The product delivery will take place within 24-48 hours for Italy, within 48-72 hours for Europe, within 3 or more working days for no-EU countries (always 24 hours after the order has been registered). The delivery dates indicated on the site are merely approximate and not binding for Macron E-Commerce & Retail srl. In the event one or more articles should be out of stock after the order, Macron E-Commerce & Retail srl will proceed to deliver the remaining articles ordered by the customer. The partial delivery of the ordered products will still be valid and the customer will not be entitled to refuse the delivery. In case of payment in advance, a solution will be arranged with the customer for the compensation of the lacking item.
At the time of delivery, the ownership and the risks relative to product transportation are transferred to the customer.

For Customized orders, please consider 2/3 extra days ahead.

Please note that, in order to guarantee delivery by Christmas Day, orders must be placed no later than December 16, 2025.
For orders shipped to European countries outside the EU, we recommend placing your order by December 15, 2025.
Orders received after these dates will still be processed as quickly as possible, but delivery by December 25, 2025 cannot be guaranteed.

ART. 4 – CUSTOMER OBLIGATIONS

For purchasing on Macron.com, it is not mandatory to register on website. Anyway, the user can choose to make the registration: it is free, fast and does not imply any purchase obligation. At the first order, the user will be automatically registered and he will receive a generic password. It will be able to be changed immediately through the link shown in the confirmation e-mail. The customer is responsible for providing complete, correct and true data relative to personal information, personal address and, in general terms, all other information useful to execute the order.
The customer is responsible for paying the price of the purchased products and for keeping a copy of the purchase order confirmation, sent by Macron.com to the e-mail address provided by the customer during the registration to the site.

ART. 1 – DEFINITIONS

ART. 2 – SALE OF PRODUCTS

ART. 3 – DELIVERY TIME AND TERMS

ART. 4 – CUSTOMER OBLIGATIONS

ART. 5 – PRICE AND PAYMENT

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